Hong Kong Electronics Fair
C004 pro
How long is the service life of the equipment?
Under normal use and maintenance conditions, the service life of the product can reach 3-5 years, depending on the frequency of use.
C004
Will the humid environment affect the equipment when used in the bathroom?
The equipment is made of high quality materials and has a certain moisture-proof ability. However, it is recommended to avoid long-term exposure to high humidity environment and keep the surface of the equipment dry after use to extend the service life.
About Products
Does your product comply with EU/US safety standards?
SDL302
What should I do if I can't connect to the app?
Please ensure that the Bluetooth on your phone is turned on and the fragrance diffuser is in a connectable state; Try restarting the fragrance diffuser and phone. If the problem persists, you can contact customer service for assistance.
C001
What if the incense machine doesn't work?
First check whether the battery is installed correctly and has sufficient power; if the battery is normal, check whether the gear button is operated correctly; if the problem still cannot be solved, please contact our after-sales service personnel, we will deal with it for you in time.
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