Waterless 10ML LED Car Diffusers — OEM Bulk Customization by Saintdeland Fragrance

1、 Complaint acceptance channel Official Customer Service Hotline It is recommended to prioritize calling the enterprise customer service hotline (which can be found on the official website), as the fragrance industry usually provides exclusive after-sales channels Offline service outlets Some cities have physical service points that can carry problematic products for on-site testing (advance reservation is required) 2、 Quality problem handling process Preliminary diagnosis Product batch number, purchase certificate and problem description shall be provided (such as essential oil leakage, equipment non spray, etc.) Electronic fragrance devices require video recording of malfunction symptoms Solution Problem type handling method Performance failure can be returned or exchanged within 7 days, and free repair within 15 days Essential oils that have deteriorated can be exchanged with an unopened certificate 30% compensation for appearance defects or replacement of accessories 3、 Dispute resolution channels When negotiation fails Complain to the Consumer Association (National 12315 Platform) or apply for quality appraisal Cross border orders can be entrusted to third-party testing agencies such as SGS Legal rights protection If counterfeit products are involved, triple compensation can be claimed in accordance with the Consumer Rights Protection Law 4、 Preventive advice Keep the complete packaging and shopping receipt (electronic voucher requires screenshot) It is recommended to take an unboxing video before using aromatherapy products for the first time Note: Specific policies are subject to the latest announcement on the official website of Saint Denis, and different terms may apply to special customized products

It may be that the essential oil is used up, the atomizer component is blocked or the battery is low. Check to add essential oil, clean the component or replace the battery.

The cycle of adding essential oils depends on the frequency of use and the concentration setting of the fragrance. Under normal use, the capacity of 130ml essential oil can be used for about 1-2 weeks.​

1、 Age oriented customization dimension Child Safety (3-12 years old) Material: Full food grade PP shell+anti tipping automatic power-off Aroma type: Mint/camphor ingredients are prohibited, and mild single essential oils such as sweet orange are recommended Certification: Must pass EN71-3 toy safety standard testing Youth style (13-18 years old) Intelligent control: APP adjusts concentration (limiting single use to ≤ 30 minutes) Fragrance Library: Tea Tree Essential Oil (Acne Control)+Cedar (Focused Enhancement) Combination Adult version High concentration atomization: supports 5% -15% essential oil ratio Commercial grade: customizable enterprise LOGO+fragrance patented formula 2、 Implementation method Hardware universality: The same device limits output concentration through program (such as child lock function) Fragrance customization package: provide different essential oil combinations according to age (need to be purchased separately) Appearance adaptation: replaceable cartoon/minimalist/business style shell (minimum order quantity required) 3、 Precautions Infants and young children (0-3 years old) are prohibited from using any nebulizing aromatherapy equipment Some countries (such as the European Union) have special certification requirements for children's products containing eucalyptus essential oil