Discover Premium Scent Diffusers by Saintdeland Fragrance

1、 Feasibility of mixing SKUs Domestic wholesale scene Supporting mixed batch is a common operation, but it is necessary to ensure that each SKU is individually packaged and correctly labeled Some suppliers require a minimum quantity of each SKU in the mixed order to meet the standard (such as a minimum of 50 pieces per batch) Cross border FBA shipment It is allowed to choose the "mixed goods" mode for shipment, but it must meet the following requirements: ✓ Each product is labeled with an independent FNSKU tag ✓ Provide accurate packing list (indicating the quantity and location of each SKU) 2、 Risks to be aware of Difficulty in inventory management Mixing may lead to a 30% -50% increase in inventory error rate Special industries (such as cosmetics) need to pay attention to the compliance differences of different SKUs Increased logistics losses Mixing SKUs of different sizes/weights may increase the rate of transportation damage 3、 Optimization suggestions System annotation: Clearly label "mixed SKU" in the order system and attach a detailed list 1 Packaging separation: Use compartmentalized packaging boxes to avoid product contact Cost estimation: Mixed loading may reduce shipping costs but increase management costs, requiring comprehensive evaluation Note: Some special products (such as hazardous chemical aromatherapy essential oils) may be prohibited from being mixed, and supplier policies need to be confirmed in advance

1、 Complaint acceptance channel Official Customer Service Hotline It is recommended to prioritize calling the enterprise customer service hotline (which can be found on the official website), as the fragrance industry usually provides exclusive after-sales channels Offline service outlets Some cities have physical service points that can carry problematic products for on-site testing (advance reservation is required) 2、 Quality problem handling process Preliminary diagnosis Product batch number, purchase certificate and problem description shall be provided (such as essential oil leakage, equipment non spray, etc.) Electronic fragrance devices require video recording of malfunction symptoms Solution Problem type handling method Performance failure can be returned or exchanged within 7 days, and free repair within 15 days Essential oils that have deteriorated can be exchanged with an unopened certificate 30% compensation for appearance defects or replacement of accessories 3、 Dispute resolution channels When negotiation fails Complain to the Consumer Association (National 12315 Platform) or apply for quality appraisal Cross border orders can be entrusted to third-party testing agencies such as SGS Legal rights protection If counterfeit products are involved, triple compensation can be claimed in accordance with the Consumer Rights Protection Law 4、 Preventive advice Keep the complete packaging and shopping receipt (electronic voucher requires screenshot) It is recommended to take an unboxing video before using aromatherapy products for the first time Note: Specific policies are subject to the latest announcement on the official website of Saint Denis, and different terms may apply to special customized products

It is recommended to use natural essential oils with high purity and no impurities to avoid using inferior essential oils that may affect equipment lifespan and fragrance-spreading effect.

一1、 Comparison of main transportation modes in terms of timeliness International express delivery Mainstream countries in Europe and America: 3-7 working days (DHL/FedEx/UPS, etc.) Japan, South Korea/Southeast Asia: 2-4 working days (urgent services can be shortened to 1-2 days) Australia and New Zealand region: 3-7 working days (direct flights have better efficiency) International air freight China → United States/Canada: 3-7 working days (including customs clearance) China → Europe: 3-8 working days (connecting flights extended to 6-8 days) Sea freight Standard container transportation: 20-40 days (greatly affected by port congestion) LCL service: delivery time is 5-10 days longer than FCL 2、 Key influencing factors Customs clearance efficiency Developed countries usually complete it within 1-3 working days Special products (such as food/cosmetics) may have an additional 2-5 days Extreme situation delay The surge in holiday delivery volume may lead to delays of 30% -50% Adverse weather conditions can extend air freight delivery by 1-3 days Note: It is recommended to confirm the specific delivery time with the carrier in advance. Some dedicated logistics lines can provide a compromise solution of 7-15 days

After turning off the power, take out the remaining essential oil and wipe the body with a clean soft cloth. The internal atomization parts are recommended to be washed with water once a month, dried naturally before use.