Fragrance Expanding Device — Saintdeland Fragrance Ambient Solutions

First check whether the battery is installed correctly and has sufficient power; if the battery is normal, check whether the gear button is operated correctly; if the problem still cannot be solved, please contact our after-sales service personnel, we will deal with it for you in time.

1、 Complaint acceptance channel Official Customer Service Hotline It is recommended to prioritize calling the enterprise customer service hotline (which can be found on the official website), as the fragrance industry usually provides exclusive after-sales channels Offline service outlets Some cities have physical service points that can carry problematic products for on-site testing (advance reservation is required) 2、 Quality problem handling process Preliminary diagnosis Product batch number, purchase certificate and problem description shall be provided (such as essential oil leakage, equipment non spray, etc.) Electronic fragrance devices require video recording of malfunction symptoms Solution Problem type handling method Performance failure can be returned or exchanged within 7 days, and free repair within 15 days Essential oils that have deteriorated can be exchanged with an unopened certificate 30% compensation for appearance defects or replacement of accessories 3、 Dispute resolution channels When negotiation fails Complain to the Consumer Association (National 12315 Platform) or apply for quality appraisal Cross border orders can be entrusted to third-party testing agencies such as SGS Legal rights protection If counterfeit products are involved, triple compensation can be claimed in accordance with the Consumer Rights Protection Law 4、 Preventive advice Keep the complete packaging and shopping receipt (electronic voucher requires screenshot) It is recommended to take an unboxing video before using aromatherapy products for the first time Note: Specific policies are subject to the latest announcement on the official website of Saint Denis, and different terms may apply to special customized products

After turning off the power, use a clean and soft damp cloth to wipe the body; Regularly clean the essential oil container to avoid residual essential oils affecting the effectiveness of use.

1、 Installation service provision status Commercial grade equipment Hotel/mall specific fragrance systems typically provide professional installation services, including central air conditioning docking, concealed wiring, etc Some suppliers promise fast service of "3-hour door-to-door response in the main urban area of Chengdu" Household equipment Mijia and other intelligent fragrance machines adopt a plug and play design, and the packaging contains a simplified manual to guide self installation Wall mounted equipment requires self drilling installation, but installation positioning templates are provided 2、 User manual content Installation Guide Step by step diagram illustrating the process of loading fragrance capsules (such as "hearing a 'click' sound indicates successful installation") Clearly label three installation methods: floor mounted, wall mounted, and connected to the central air conditioning system Instructions for use Includes operation instructions for APP control pairing, gear adjustment, and timing functions Special tips such as "Avoid inverted installation", "Precautions for fragrance liquid ingredients" and other safety clauses 3、 Obtain channels The product packaging comes with a paper quick guide (instructions for the reset button of the dust plug included in the Mi Home device) The brand's official website provides electronic manual downloads (such as the technical specifications released by STANT-E Sentifi) Business customers may request suppliers to provide customized installation plan documents